Shipping Information

🚀 Free Delivery in South Africa

We offer free DHL Express shipping on all orders within South Africa. No minimum order required — every phone ships free.

🌍 Rest of Africa

Shipping to other African countries is available at a flat rate of R99 per order, delivered via DHL Express.

⏱ Delivery Timeframes

• South Africa: 3–5 business days
• Rest of Africa: 5–10 business days depending on destination

Once your order is dispatched you will receive a DHL tracking number via email so you can follow your delivery in real time.

📦 How We Ship

All devices are carefully packaged in their original box with accessories included. Each parcel is sealed and insured before dispatch. We ship within 24 hours of order confirmation on business days.

🔍 Order Tracking

Use your DHL tracking number at dhl.com/tracking or visit our Track Order page for step-by-step instructions.

📋 Important Notes

• Orders placed on weekends or public holidays are processed the next business day.
• We currently ship to South Africa and select African countries only.
• Import duties and taxes for countries outside South Africa are the responsibility of the buyer.
• If you have not received your order within the estimated timeframe, please contact us at nextgeniphones04@gmail.com.